Hi,

I have a problem when installing TeamLook. It asks me to install or update Team Explorer.

Which version of team Explorer is required? I have the 8.0.50727.762 one installed.

Sincerely

Guillaume

Guillaume,

Please accept our apologies for not being able to install TeamLook.  If you provide some information, we'll be able to diagnose and resolve your issue quickly.

If you can run a tool and send the output to teamlook@personifydesign.com,  I can check the Patch GUID that you have for Visual Studio packages.

Steps:

1.       Download MsiInv.zip from http://www.huydao.net/setup/msiinv.zip

2.       After unarchiving msiinv.exe, run the following command “msiinv.exe –p > installed.txt”

a.       This will dump all of the programs installed on your machine.

3.       Send me just the blocks that start with ‘Microsoft Visual Studio 2005*’ inside the file.

a.       Open installed.txt using ‘notepad installed.txt’ and find ‘Microsoft Visual Studio 2005’ in the text

b.      Send the blocks to teamlook@personifydesign.com. 

Below is an example of what the blocks look like.  We’re going to need all of this info to determine why your install is not working.

Microsoft Visual Studio 2005 *other stuff*

                Product code:    {00000000-0000-0000-0000-00000000000}

                Product state:   (5) Installed.

                Package code:   {00000000-0000-0000-0000-00000000000}

                Version:               8.0.50xxx

                AssignmentType:            1

                Publisher:           Microsoft Corporation

                Language:           0000

                Installed from: \\somepath\somedir

                    Package:          vs_setup.msi

                Local package:   C:\Windows\Installer\1ce0af.msi

                Install date:        0000\00\00

                Patch GUID: {00000000-0000-0000-0000-00000000000}

                                Transforms: :00_00000000_00;:#00_00000000_00

1 patch packages.